HELP CENTRE

WELCOME TO THE RADIO NEST HELP CENTRE — YOUR GO-TO RESOURCE FOR HELP WITH ALL THINGS RADIO NEST.

Welcome To The Radio Nest Help Centre

A customer of Radio Nest

If you’re a customer of Radio Nest, open a support ticket using the buttton below.

Not a customer of Radio Nest

If you’re not a customer of Radio Nest, open our contact form using the buttton below.


About Radio Nest

Radio Nest is a premier provider of comprehensive internet radio solutions designed to empower broadcasters of all sizes. Whether you’re launching your first station or managing a large network, Radio Nest delivers reliable, scalable, and easy-to-use services tailored to your needs.


Our Mission

Our mission is to simplify online radio broadcasting by offering cutting-edge streaming technology, intuitive website solutions, and expert support—all designed to help you connect with your audience effortlessly.


What We Offer

  • Radio Hosting Plans: Radio Nest offers many streaming server options such as AzuraCast, Sonic Panel, Everest Panel, Media CP and for those who need the very best of the best, dedicted radio servers!

  • Control Panels: Seamless integration with leading radio management tools like MediaCP, SonicPanel, and Everest Panel for smooth stream control and automation.

  • Support: 24/7 expert technical assistance to ensure your station stays live and performing at its best.


Why Choose Radio Nest?

  • Versatility: From small hobby stations to large broadcasters, we offer tailored hosting and streaming solutions to fit your goals.

  • Reliability: Our infrastructure delivers 99.9% uptime and stable streaming for uninterrupted listener experiences.

  • Ease of Use: Pre-configured setups and intuitive interfaces mean less hassle, more broadcasting.

  • Customer-Centric: Dedicated support and personalized service that puts you first.

 

If you need help, simply submit a support ticket — our friendly support team is always here to help.

Once we receive your payment, you’ll get an order confirmation email within 5-10 minutes. After that, our technical team gets to work setting up your service.

The setup time depends on the specific service you ordered, but most of our services are up and running within 24 hours.

If you have any questions or need help at any point, just submit a support ticket — our friendly support staff will be happy to assist you.

What is AzuraCast?

AzuraCast is a powerful, self-hosted web radio management suite designed to make broadcasting and managing internet radio stations easy. Built on top of popular open-source technologies like Docker, Liquidsoap, and Icecast/Shoutcast, AzuraCast provides broadcasters with a modern web interface to automate, schedule, and manage radio content with minimal technical effort.

It is widely used by hobbyist radio DJs, schools, community stations, and even professional broadcasters due to its flexibility, feature set, and ease of deployment.


Core Features of AzuraCast

📡 Live and Scheduled Broadcasting

  • Support for live DJs using broadcasting software like BUTT, Mixxx, or SAM Broadcaster.

  • Use Liquidsoap-based automation for 24/7 broadcasting with smart playlists, Jingle rotation, Scheduled content, and web hooks.

📂 Media Management

  • Drag-and-drop uploads directly from the browser.

  • Organize media by folders, genres, or tags.

  • Built-in transcoding and metadata management.

🗓️ AutoDJ and Playlists

  • Schedule playlists to run at specific times, days, or events.

  • Define playlist weights to control frequency.

  • Random, sequential, or advanced rotation settings.

🔧 Fully Configurable Broadcasting Stack

  • Choose between Icecast and Shoutcast (license required) for broadcasting.

  • Supports multiple bitrates and streaming formats (MP3, AAC, Ogg Vorbis, etc.).

🛠️ Web Interface & API

  • Full-featured web interface for management and configuration.

  • RESTful API for integration with other apps and services.

  • Public now-playing and stream status widgets.

📈 Listener Analytics and Reports

  • Real-time listener stats.

  • Historical graphs and per-track statistics.

  • Reports for royalty/licensing compliance.

🔐 User Roles & Permissions

  • Role-based access control (Admin, DJ, Station Manager, etc.).

  • Fine-tuned permissions for security and control.

If you need help, simply submit a support ticket — our friendly support team is always here to help.

SonicPanel: Complete Guide and Overview

What is SonicPanel?

SonicPanel is a commercial web hosting control panel specifically designed for radio streaming services. It provides a user-friendly interface for SHOUTcast, Icecast, and AutoDJ streaming, allowing resellers and clients to manage online radio stations easily. SonicPanel is widely used by radio hosting providers, broadcasters, and resellers for its performance, multi-language support, and built-in automation.

Unlike open-source solutions, SonicPanel is a paid, proprietary system, typically licensed by web hosting providers for seamless integration with WHM/cPanel or standalone Linux servers.


Core Features of SonicPanel

📂 AutoDJ with Liquidsoap

  • Fully integrated AutoDJ system using Liquidsoap.

  • Upload, organize, and manage MP3/OGG/AAC+ files.

  • Drag-and-drop playlist creation.

  • Scheduled playlists with exact start times.

🧑‍💻 DJ Management

  • Multiple DJ user accounts with their own login credentials.

  • DJ connections using broadcasting tools (BUTT, Mixxx, SAM, etc.).

  • AutoDJ fades out when a DJ connects and resumes after disconnect.

🎚️ Client Control Panel

  • Clean, responsive client UI for managing all aspects of a station.

  • Control streaming (Start, Stop, Restart).

  • Access AutoDJ, media manager, statistics, and playlists.

  • Built-in player and widgets for websites.

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📈 Real-Time Stats & Logs

  • Listener analytics (current, historical, and peak).

  • Track what’s playing now, recently played, and song request logs.

  • Live activity monitor for listeners and DJs.

If you need help, simply submit a support ticket — our friendly support team is always here to help.

Everest Panel: Complete Guide and Overview

What is Everest Panel?

Everest Panel is a modern, commercial web radio control panel designed for hosting SHOUTcast and Icecast streaming servers. Created as a newer-generation alternative to legacy panels like CentovaCast, Everest Panel combines ease of use, powerful features, and a responsive design for both admins and end-users.

It caters to radio broadcasters, hosting providers, resellers, and streaming enthusiasts who need a reliable, secure, and scalable platform for managing online radio stations.


Core Features of Everest Panel

🎵 Advanced AutoDJ System

  • Upload and manage media with drag-and-drop.

  • Create unlimited playlists: general, scheduled, jingle, and rotation-based.

  • Exact scheduling with time/date start.

  • Crossfade, intro/outro support, and Liquidsoap-powered transitions.

🧑‍🎤 Live DJ Management

  • Create multiple DJ accounts with custom permissions.

  • Set allowed schedules for DJ logins.

  • AutoDJ resumes automatically after DJ disconnects.

🖥️ Responsive Client Panel

  • Mobile-friendly, multilingual user interface.

  • Complete control over the radio station: start/stop, manage playlists, media, DJs, and statistics.

  • Built-in music player, stream widgets, and embeddable now-playing info.

📈 Statistics & Reports

  • Real-time listener tracking.

  • Playback history, IP-based reports, listener countries.

  • Royalty-friendly logs for music licensing compliance.

🔐 Security & Protection

  • GeoIP blocking, user-agent filtering.

  • SSL streaming with AutoSSL or manual cert install.

  • Password-protected streams and admin alerts.

If you need help, simply submit a support ticket — our friendly support team is always here to help.

MediaCP: Complete Guide for Internet Radio Hosting

What is MediaCP?

MediaCP (Media Control Panel) is a commercial-grade web control panel designed specifically for managing and automating internet radio streaming.

MediaCP supports AutoDJ, live DJ connections, real-time statistics, and extensive playlist scheduling — all accessible via a modern, responsive web interface.


Key Features of MediaCP (Radio)

🔁 AutoDJ with Liquidsoap

  • Built-in AutoDJ for 24/7 streaming without a live DJ.

  • Upload and manage audio files directly from the browser.

  • Drag-and-drop interface with media categorization and tags.

🗓️ Advanced Playlist Scheduling

  • Unlimited playlists with precise control:

    • General rotation

    • Scheduled playlists (by time, day, date)

    • Interval-based playlists

    • Jingles and ads

  • Intro and outro track support.

  • Crossfade and transition effects between songs.

👤 Live DJ Support

  • Create multiple DJ accounts with secure credentials.

  • AutoDJ fades out automatically when a DJ connects.

  • Configurable time slots for DJ access.

  • Compatible with popular broadcasting software like BUTT, Mixxx, and SAM Broadcaster.

📊 Listener Analytics & Reports

  • Real-time listener count and peak history.

  • Geographic reports by IP and country.

  • Royalty and licensing reports (e.g., played tracks, connection logs).

  • Listener session tracking for analytics and compliance.

🎛️ Modern Web Interface

  • Responsive, mobile-friendly dashboard for clients and admins.

  • Multi-language support.

  • Custom branding (logos, color schemes, hostname).

  • Embeddable HTML5 web players and “Now Playing” widgets.

🔒 Security Features

  • HTTPS (AutoSSL) for all streams and admin/client panels.

  • Geo-blocking and IP filtering.

  • Referrer protection to prevent stream hijacking.

  • Password-protected stream mounts.

If you need help, simply submit a support ticket — our friendly support team is always here to help.

What Is A Dedicated Radio Server?

Running a successful internet radio station requires more than just a stream—it requires performance, control, and reliability. That’s where dedicated radio servers come in.

Unlike shared hosting or generic VPS solutions, dedicated servers offer a private, high-performance environment specifically optimized for audio broadcasting platforms like SHOUTcast.

Features of Dedicated Servers

Stream in High Quality
Deliver crystal-clear audio to your listeners with robust streaming capabilities.

Multi-Platform Support
Compatible with desktops, tablets/iPads, and mobiles.

Real-Time Analytics
Monitor listener trends and stream performance through a detailed statistics dashboard.


Benefits of Our Dedicated Servers

  • 99.9% Uptime:
    Dependable hosting ensures your station is live around the clock.

  • Enhanced Security:
    Protect your broadcasts and listener data with advanced security features.

  • 24/7 Support:
    Our technical team is available around the clock to assist with any issues.

  • Ultra Private:
    Private, high-performance servers reserved exclusively for your station, giving you full control and flexibility.


Perfect for All Radio Needs

Whether you’re launching your first station or upgrading your existing setup, our dedicated servers with radio control and Shoutcast installed are built to deliver the ultimate broadcasting experience.

If you need help, simply submit a support ticket — our friendly support team is always here to help.

What is an Alexa Radio Skill?

An Alexa Radio Skill is a custom voice app built for Amazon Alexa-enabled devices (like Echo speakers) that allows users to easily listen to their favorite radio stations through voice commands.


How Does an Alexa Radio Skill Work?

When a radio station or streaming service creates an Alexa Radio Skill, it connects the station’s audio stream to Alexa’s voice assistant platform. This enables users to listen to stations with a voice command like:

  • “Alexa, play [Station Name] radio.”

Alexa then accesses the skill, retrieves the live stream, and plays it on the device.

If you need help, simply submit a support ticket — our friendly support team is always here to help.

What is a Radio Website?

A radio website is a dedicated online presence for your radio station, designed to showcase your brand, stream your live broadcasts, share playlists, schedules, DJ profiles, news, and more—all in one place.


Radio Websites by Radio Nest

Radio Nest offers expertly crafted radio websites tailored to your station’s needs. Whether you select the Basic or Premium package, your website will feature:

  • Clean, Modern Design: Stylish layouts that put your station’s brand and content front and center.

  • Fully Responsive: Optimized for seamless viewing on desktops, tablets, and smartphones—keeping listeners connected wherever they go.

  • Easy Navigation: User-friendly menus and clear calls to action help your audience find what they want quickly.


Simple Editing with Drag & Drop Editors

Both Basic and Premium radio websites include intuitive drag-and-drop editors, making it incredibly easy for you to:

  • Customize layouts

  • Add or change images and text

  • Update playlists, schedules, and DJ profiles

  • Embed live streams or social media feeds

No coding knowledge is required, so you can keep your website fresh and engaging long after it’s built.


Why Have a Radio Website?

  • Build Your Brand: Establish a professional, polished online identity.

  • Connect with Listeners: Share your stream, updates, and exclusive content.

  • Grow Your Audience: Easy access on all devices means more listeners, longer engagement.

  • Streamlined Management: Manage your site quickly and confidently using the drag-and-drop editor.

If you need help, simply submit a support ticket — our friendly support team is always here to help.